Examining public service motivation in the voluntary sector: implications for public management

Lapworth, Louisa, James, Philip and Wylie, Nick (2018) Examining public service motivation in the voluntary sector: implications for public management. Public Management Review, 20 (11) . pp. 1663-1682. ISSN 1471-9037 (doi:10.1080/14719037.2017.1417466)

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Abstract

Building on research about the nature of Public Service Motivation (PSM) and its application outside the public sector, the authors provide a qualitative based examination of PSM's relevance to voluntary sector employees. In doing so, they explore how far their motivations extend beyond those encompassed within current conceptualisations of PSM and whether PSM research can be enriched through the adoption of qualitative methodologies. The findings suggest that PSM accounts for some, but not all, of the motives of voluntary sector employees and indicate that public sector managers involved in outsourcing public services need to be sensitive to their distinctive features.

Item Type: Article
Research Areas: A. > Business School > Leadership, Work and Organisations
Item ID: 23045
Notes on copyright: This is an Accepted Manuscript of an article published by Taylor & Francis in Public Management Review on 26/12/2017, available online: http://www.tandfonline.com/10.1080/14719037.2017.1417466
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Depositing User: Philip James
Date Deposited: 28 Nov 2017 14:52
Last Modified: 26 Jun 2019 08:50
URI: https://eprints.mdx.ac.uk/id/eprint/23045

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