Improved multi-user interaction in a smart environment through a preference-based conflict resolution virtual assistant

Nurgaliyev, Kenzhegali and Di Mauro, Dario and Khan, Nawaz and Augusto, Juan Carlos (2017) Improved multi-user interaction in a smart environment through a preference-based conflict resolution virtual assistant. In: 13th International Conference on Intelligent Environments (IE’17), 23-25 Aug 2017, Seoul, South Korea.

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Abstract

In this work we will examine and develop a system that can assist people in Activities of Daily Life (ADL). This study focuses on resolving conflicts for the requests from different users’ profiles, for instance - elderly, adult and young. The objective of the system is to present a dialogue manager which is able to detect multi-user semantic conflict and to resolve the conflict for improved dialogue informing about its decisions using a system interface Avatar. The system is also able to prioritize requests that occurred among the services of multiple home appliances, as well as to deal with conflicting entities involving a single device. We investigated whether the multi-user context awareness by a Virtual Assistant adds value to the Smart Home concept in recognizing multi-user conflicts dynamically. This work has proposed a preference based method for resolving conflict and evaluated the developed system in a smart home environment

Item Type: Conference or Workshop Item (Paper)
Research Areas: A. > School of Science and Technology > Computer Science > Intelligent Environments group
Item ID: 21922
Notes on copyright: © 2017 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.
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Depositing User: Nawaz Khan
Date Deposited: 07 Jun 2017 13:51
Last Modified: 06 Nov 2018 14:00
URI: http://eprints.mdx.ac.uk/id/eprint/21922

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