The social organisation of communication in the home of the twenty-first century: an analysis of the future of paper-mail and implications for the design of electronic alternatives

Evergeti, Venetia and Hamill, L. and Harper, R. (2003) The social organisation of communication in the home of the twenty-first century: an analysis of the future of paper-mail and implications for the design of electronic alternatives. Cognition, Technology and Work, 5 (1). pp. 15-22. ISSN 1435-5566

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Official URL: http://dx.doi.org/10.1007/s10111-002-0112-9

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Abstract

This paper reports ongoing investigation into the use and role of paper-mail communications in domestic environments. It uses ethnografivcally informed data to analyse how paper-mail supports various social roles within the home, particularly a division of labour whereby women tend to be largely responsible for what may be called 'manging at home'. Implications for the future of paper-mail are cinsidered, as well as suggestions how email tools may be designed to reflect the patterns of social organisation within the home.

Item Type:Article
Additional Information:

'The Affordances of paper mail' project sponsored by the Royal Mail, Digital World Research Centre, University of Surrey.

Evergeti joint author and carried out fieldwork for the study

Research Areas:School of Law > Social Policy Research Centre
ID Code:201
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Deposited On:27 Oct 2008 13:19
Last Modified:28 Mar 2014 07:40

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