SensePath: understanding the sensemaking process through analytic provenance

Nguyen, Phong H. and Xu, Kai and Wheat, Ashley and Wong, B. L. William and Attfield, Simon and Fields, Bob (2016) SensePath: understanding the sensemaking process through analytic provenance. IEEE Transactions on Visualization and Computer Graphics, 22 (1). pp. 41-50. ISSN 1077-2626

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Abstract

Sensemaking is described as the process of comprehension, finding meaning and gaining insight from information, producing new knowledge and informing further action. Understanding the sensemaking process allows building effective visual analytics tools to make sense of large and complex datasets. Currently, it is often a manual and time-consuming undertaking to comprehend this: researchers collect observation data, transcribe screen capture videos and think-aloud recordings, identify recurring patterns, and eventually abstract the sensemaking process into a general model. In this paper, we propose a general approach to facilitate such a qualitative analysis process, and introduce a prototype, SensePath, to demonstrate the application of this approach with a focus on browser-based online sensemaking. The approach is based on a study of a number of qualitative research sessions including observations of users performing sensemaking tasks and post hoc analyses to uncover their sensemaking processes. Based on the study results and a follow-up participatory design session with HCI researchers, we decided to focus on the transcription and coding stages of thematic analysis. SensePath automatically captures user’s sensemaking actions, i.e., analytic provenance, and provides multi-linked views to support their further analysis. A number of other requirements elicited from the design session are also implemented in SensePath, such as easy integration with existing qualitative analysis workflow and non-intrusive for participants. The tool was used by an experienced HCI researcher to analyze two sensemaking sessions. The researcher found the tool intuitive and considerably reduced analysis time, allowing better understanding of the sensemaking process.

Item Type: Article
Additional Information: Date of Publication : 13 August 2015 Date of Current Version : 27 October 2015 Issue Date : Jan. 31 2016
Keywords (uncontrolled): data visualisation; human computer interaction; HCI researcher; SensePath; analytic provenance; browser-based online sensemaking; coding stage; general model; observation data; participatory design session; qualitative analysis process; qualitative analysis workflow; qualitative research session; recurring pattern; screen capture video; sensemaking process; sensemaking session; thematic analysis; think-aloud recording; transcription stage; visual analytics tool; Context; Encoding; Human computer interaction; Manuals; Visual analytics; Web pages; Sensemaking; analytic provenance; coding; qualitative research; timeline visualization; transcription
Research Areas: A. > School of Science and Technology > Computer Science
Item ID: 19808
Notes on copyright: © 2015 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.
Useful Links:
Depositing User: Kai Xu
Date Deposited: 09 May 2016 10:12
Last Modified: 13 Oct 2016 14:40
URI: http://eprints.mdx.ac.uk/id/eprint/19808

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