The impact of service quality and customer satisfaction on customer's loyalty in Jordan Islamic Bank

Dandis, Ala' Omar, Wright, Len Tiu and Cai, Huifen (Helen) (2014) The impact of service quality and customer satisfaction on customer's loyalty in Jordan Islamic Bank. In: 47th Academy of Marketing Conference AM2014 - Marketing Dimensions: People, places and spaces, 7-10 Jul 2014, Bournemouth, United Kingdom.

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Item Type: Conference or Workshop Item (Paper)
Research Areas: A. > Business School > International Management and Innovation
Item ID: 19739
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Depositing User: Helen Cai
Date Deposited: 04 May 2016 17:27
Last Modified: 04 Apr 2019 12:17
URI: https://eprints.mdx.ac.uk/id/eprint/19739

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