Social innovation, co-operation and competition: inter-organizational relations for social enterprises in the delivery of public services

Lyon, Fergus (2011) Social innovation, co-operation and competition: inter-organizational relations for social enterprises in the delivery of public services. In: Social Innovation: blurring boundaries to reconfigure markets. Nicholls, Alex and Murdock, Alex, eds. Palgrave MacMillan, pp. 139-161. ISBN 9780230280175

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Abstract

There is much rhetoric concerning the need for collaboration and partnership both from policy makers and those within the sector who see the social enterprise model as being more collaborative than the private sector. However, there is limited understanding of the processes by which trust is built up and maintained in these contexts. The chapter examines the relationships between commissioners and providers, users/beneficiaries/ customers (vertical relationships) and relationships between providers (horizontal relationships). The chapter will go beyond assumptions concerning how organisations are expected to behave, and will examine the economic and social institutional contexts in which their actions are embedded. In particular attention will be given to how organisations build relationships in ‘quasi markets’ and in an environment of emerging competition for the delivery of public services. These issues are explored by looking at the case of self employment support provision in the UK.

Item Type: Book Section
Research Areas: A. > Business School > Centre for Enterprise and Economic Development Research (CEEDR)
Item ID: 18902
Notes on copyright: The full text included in this repository is a pre-copyedited version of - Fergus Lyon. "Social Innovation, co-operation, and Competition". Social Innovation. (December 2011); 139–161. Palgrave Macmillan - reproduced with permission of Palgrave Macmillan. This extract is taken from the author's original manuscript and has not been edited. The definitive, published, version of record is available here: http://www.palgrave.com/gp/book/9780230280175 and http://www.palgraveconnect.com/pc/doifinder/10.1057/9780230367098.0013.
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Depositing User: Stanislava Angelova
Date Deposited: 23 Feb 2016 12:27
Last Modified: 04 Jun 2019 10:01
URI: https://eprints.mdx.ac.uk/id/eprint/18902

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