Cross-cultural system design strategy: avoiding problems in usability evaluation

Jagne, Jainaba and Duncker, Elke and Smith, Serengul (2006) Cross-cultural system design strategy: avoiding problems in usability evaluation. In: IADIS WWW/Internet International Conference 2006, 05/10 - 08/10/ 2006, Murcia, Spain.

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Abstract

The global market has encouraged research into designing cross-cultural interfaces. However, the way culture is currently integrated into interface design, in research ideas and practice, is not working. Problems occur at all stages of the design, from requirements gathering, to implementation and usability evaluation. Very few studies have looked in-depth at the suitability of usability assessment techniques used to conduct cross-cultural evaluation. This paper reviews existing usability evaluation methods for cross-cultural use. We then present a strategy for cross-cultural interface design and evaluation in the process of which we come to recommend a mixture of culturally flexible qualitative evaluation methods.

Item Type: Conference or Workshop Item (Paper)
Additional Information: fully accessible via Summon ISBN: 972-8924-19-4
Research Areas: A. > School of Science and Technology > Computer Science
Item ID: 16886
Depositing User: Elke Duncker-Gassen
Date Deposited: 05 Jun 2015 10:42
Last Modified: 13 Oct 2016 14:35
URI: http://eprints.mdx.ac.uk/id/eprint/16886

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