Resilience and values: antecedents for effective co-design of information systems

Barn, Balbir ORCID: https://orcid.org/0000-0002-7251-5033 and Barn, Ravinder (2015) Resilience and values: antecedents for effective co-design of information systems. In: European Conference on Information Systems (ECIS 2015), May 26-29, Munster.

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Abstract

The notion of resilience is becoming an important consideration in addressing the needs of vulnerable individuals and groups in the public sector. In Information Systems development, resilience has often been treated as non-functional requirement such as scalability and little or no work is aimed at building resilience in end-users through systems development. In this paper we introduce a refinement of the value sensitive action-reflection model used in co-design, first introduced by Yoo et al, that recognises the tension between values and resilience. We report on our activities of using this approach for a project aimed at developing mobile apps for promoting better engagement between young people in conflict with the law and their case workers in the UK youth justice system. We examine the ambiguity created when designer and stakeholder prompts change their role and purpose during the co-design process and discuss the impact of this on resilience building for the end-user and the possible implications for Information Systems design processes.

Item Type: Conference or Workshop Item (Paper)
Research Areas: A. > School of Science and Technology > Computer Science
Item ID: 16682
Notes on copyright: Access to full text restricted pending copyright check.
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Depositing User: Balbir Barn
Date Deposited: 01 Jun 2015 15:11
Last Modified: 31 May 2019 05:14
URI: https://eprints.mdx.ac.uk/id/eprint/16682

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