E-disclosure viewed as ‘Sensemaking’ with computers: the challenge of ‘frames’

Attfield, Simon and Blandford, Ann (2008) E-disclosure viewed as ‘Sensemaking’ with computers: the challenge of ‘frames’. In: Digital evidence and electronic signature law review. Pario Communicaitons Limited, Bedfordshire, UK, pp. 62-67. ISBN 9780954324582

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Abstract

In addressing the question of the design of technologies for the purposes of e-disclosure (this includes the term e-discovery, as used in some jurisdictions) it is essential to recognize that people and technology interact as a complex whole. Technology can promote disclosure and support the ability of people to make sense of data, but the extent to which it is able to do this depends upon the extent to which it naturally extends the way that legal practitioners think and work. This paper describes research undertaken at University College London, which uses this as a starting point for empirical studies with the intention of influencing the design of supporting technologies. a field study comprised interviews with lawyers who worked on a large regulatory investigation. Using data from this study, the document review and analysis is described in terms of a sequence of transitions between different kinds of representation. The paper focuses on one particular transition: the development of a chronology from the documents. The authors consider the idea that investigators make sense of evidence by the application of conceptual 'frames', but whilst the investigator 'sees' the situation in terms of these frames, the systems 'sees' the situation in terms of documents, textual tokens and metadata. The authors conclude that the design of software can be improved through the development of technologies that aggregate content around the 'frame' perceived by the investigators. Research is suggested to explore this further.

Item Type: Book Section
Research Areas: A. > School of Science and Technology > Computer Science
Item ID: 11805
Useful Links:
Depositing User: Shrikant Chavan
Date Deposited: 28 Aug 2013 08:37
Last Modified: 13 Oct 2016 14:28
URI: http://eprints.mdx.ac.uk/id/eprint/11805

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