Trialling the SMART approach: identifying and assessing sense-making

Wong, B. L. William ORCID:, Kodagoda, Neesha, Rooney, Chris, Attfield, Simon ORCID: and Choudhury, Sharmin (Tinni) (2013) Trialling the SMART approach: identifying and assessing sense-making. In: 2013 International Annual Meeting of the Human Factors and Ergonomics Society, 30 Sep - 04 Oct 2013, San Diego, CA, USA. .

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It is important to develop tools that support sense-making by providing representations that help to capture the externalisation of the thinking process. The paper focuses on a new method for identifying the sense-making processes of experts by combing probes with cognitive task analysis methods. The data-frame sense-making model is used as a theoretical frame, and the probes have been developed around the model to elicit experts’ sense-making. However, in the analysis proceeding a sense-making task, the developed probes by themselves were unable to capture the experts sense-making and a stronger emphasis of cognitive task analysis methods and observations were required to interpret the findings.

Item Type: Conference or Workshop Item (Paper)
Research Areas: A. > School of Science and Technology
A. > School of Science and Technology > Computer Science
Item ID: 10740
Useful Links:
Depositing User: Ms Neesha Kodagoda
Date Deposited: 03 Jun 2013 07:42
Last Modified: 11 Apr 2019 22:46

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